From: <ben@graphicbliss.com>
To: <DNSTransition@ntia.doc.gov>
Date: Mon, Jul 3, 2006 2:29 PM
Subject: My commentson how the Internet should be run

My area of expertise is website design and hosting.

The number 1 problem we have experienced in the last two years is domain
"resellers." This problem has gotten out of control and must be fixed.
Essentially, what happens is a domain is commonly one or two steps removed
from a responsible registrar. A reseller buys bulk registrations from a
certified registrar and then is in between the domain owner and the
registrar. Low support standards, inexperience and technical ineptitude
result in domains that are VERY difficult to change, move to new
registrars, etc. This must be investigated and resolved.

Thank you,

Ben Swihart
Technical Director
Graphic Bliss
graphicbliss.com