PRIVACY AND SELF-REGULATION

IN THE INFORMATION AGE

U.S. DEPARTMENT OF COMMERCE

William M. Daley, Secretary

Larry Irving, Assistant Secretary and Administrator,
National Telecommunications and Information Administration

Washington, D.C.
June, 1997

Table of Contents

Introduction

Contributing Authors and Acknowledgements

Chapter 1: Theory of Markets and Privacy

• Markets, Self-regulation, and Government Enforcement in the Protection of Personal Information
• Privacy and Self-regulation: Markets for Electronic Privacy
• Economic Aspects of Personal Privacy
• Extensions to the Theory of Markets and Privacy: Mechanics of Pricing Information
• Self-regulation on the Electronic Frontier: Implications for Public Policy
• "Whatever Works": The American Public's Attitudes Toward Regulation and Self -regulation on Consumer Privacy Issues
• The Limits and the Necessity of Self-regulation: The Case for Both
• Children's Privacy and the GII
  
  

Chapter 2: Antitrust Considerations

• Privacy, Antitrust and the National Information Infrastructure:
• Is Self-regulation of Telecommunications-related
• Personal Information a Workable Tool?
• Privacy, Self-regulation and Antitrust
  
  

Chapter 3: Models For Self-regulation

• Regulatory Models for Protecting Privacy in the Internet
• Self-regulation: Some Dutch Experiences
• Electronic CommerceIts Regulation is Not "Closely Related to Banking"
• Privacy, Self-regulation, and the Contractual Model: A Report from Citicorp Credit Services, Inc.
• Content Ratings for the Internet and Recreational Software
  
  

Chapter 4: Elements of a Self-regulatory Regime

• The Necessary Elements of Self-regulatory Privacy Regimes and the Role of Consumer Education
• The Role of Consumer Education in a Self-regulatory Privacy Regime
• Resolving Privacy Disputes Through Arbitration
• The Canadian Standards Association Model Code for the Protection of Personal Information: Reaching Consensus on Principles and Developing Enforcement Mechanisms
  
  

Chapter 5: Technology and Privacy Policy

• Computer Technology to Balance Accountablity and Anonymity in Self-regulatory Privacy Regimes
• The Role of Technology in Self-regulatory Privacy Regimes
• Labeling Practices for Privacy Protection
• eTrust: A Description of the eTRUST Model

Chapter 6: Corporate Experiences in Privacy Self-regulation

• America Online, Inc.'s Perspective on Protecting Personal Privacy in the Interactive World
• Case Study of American Express' Privacy Principles: Why and How They Were Adopted, the Choices Involved and a Cost-Benefit Analysis
• The Reader's Digest Association, Inc.: Privacy Policies and Practices, and Views on Self-regulation
• Case Study for Creating the NYNEX Privacy Principles
• Case Study of Dun & Bradstreet's Data Protection Practices
• Consumer Empowerment and the NII: Self-regulation and Technology
• Case Study: Bell Atlantic's Privacy Policies
• Grappling with Information Access Issues and Privacy
• Experian's Values Approach to Privacy