Chapter 1: Overview
Americans’ use of information technologies grew at phenomenal rates in 2001.This past year saw a rapid increase in computer and Internet use, not only in homes, but also at the workplace, schools, and other locations.Broadband connections, available principally through cable modems and digital subscriber lines (DSL), are making higher-speed connections available to an increasing number of Americans and expanding options for online usage.

The Department of Commerce’s Census Bureau surveyed approximately 57,000 households containing more than 137,000 individuals in all 50 states and the District of Columbia and found a rapid diffusion of these technologies.[1]At the time of the survey, September 2001,
60.2 million U.S. homes (or 56.5 percent) had a personal computer.Seven of every eight households with computers (88.1 percent) also subscribed to the Internet.As a result, more than half of U.S. households (53.9 million homes, or 50.5 percent) had Internet connections.As shown in Figure 1-1, this remarkable rise to over 50 percent household penetration of both computers and the Internet occurred very quickly.[2]

Figure 1-1: Percent of U.S. Households with a Computer and Internet Connections,
Selected Years

Source: NTIA and ESA, U.S. Department of Commerce, using U.S. Census Bureau Current Population Survey Supplements

On an individuals (rather than household) basis, as of September 2001 as of September 2001, 143 million people in the United States (or 53.9 percent) were using the Internet, up from 116.5 million people (or 44.5 percent) in August 2000.Ttwo-thirds (66.8 percent) of the people in the United States used a computer at home, school and/or work.The vast majority of those who used computers (80.6 percent) were also connecting to the Internet.These two factors taken together contributed to a substantial rise in Internet use.By September 2001, .143 million people in the United States (or 53.9 percent) were using the Internet, up from 116.5 million people (or 44.5 percent) in August 2000. The widespread increase in information technologies in the United States has occurred across all 50 states.As Figure 1-2 shows, in August 2000, few states had more than 50 percent of their population using the Internet.By September 2001, most states had at least half of their population online. Table 1-1 provides a state-by-state breakdown of individual Internet use.

Figure 1-2: The Rapid Increase in Internet Use in the United States Across States

 

August 2000
September 2001
Source: NTIA and ESA, U.S. Department of Commerce, using U.S. Census Bureau Current Population Survey Supplements

The rapid diffusion of the Internet is not a unique U.S. phenomenon.According to data compiled by the Organization for Economic Cooperation and Development (OECD) from various nations, the rise in Internet use is truly a global phenomenon (Figure 1-3).[3]

Figure 1-3: Individuals Using the Internet from any Location,
Selected Countries, 1999 and 2000

Note: EU country estimates are for February 2001 and US estimates are for August 2000.Source: European Union, http://europa.eu.int/information_society/eeurope/index_en.htm and U.S. Department of Commerce, Economic and Statistics Administration.

The spread of new technologies, such as the Internet, can be described by a variety of metrics – such as the percent of households connected (Figure 1-1) and the percent of the population connected (Figure 1-2).Figure 1-4 shows how selecting a different basis of measurement can affect the results: in September 2001, 50.5 percent of households had Internet connections; 56.7 percent of the total U.S. population lived in households with these connections; a lower 43.6 percent of Americans were using the Internet in their homes; while 53.9 percent of the total population used the Internet at some location.

This report features data on individuals more than data on households, for several reasons.[4] First, focusing on individuals permits us to study such factors as age, gender, education, and employment status in determining computer and Internet use.Second, Internet access is more frequently occurring outside the home, at such locations as work, schools, and libraries.And finally, a small but growing number of Internet connections are increasingly occurring over personal devices, such as wireless phones and personal digital assistants, in addition to the computer.For some variables, such as the type of home Internet connection and reasons for non-subscribership, the household remains the unit of measurement because that is the level at which the question was most appropriately asked.

Figure 1-4: Different Perspectives on Internet Access and Use 

Source: NTIA and ESA, U.S. Department of Commerce, using U.S. Census Bureau Current Population Survey Supplements

This report examines computer and Internet use from a number of perspectives.

Chapter 2 provides an overview of the expanding use of computers and the Internet and how different demographics, such as income or age, are associated with rates of use.

Chapter 3 looks at online activities.It also examines the relationship of a variety of demographic factors to online activities.

Chapter 4 reports on how and where people are going online; the expanding use of broadband connections; and the small but growing number of people using secondary devices, such as mobile cell phones. Chapter 4 also examines a particularly significant development in the past year:the increasing use of the Internet outside the home.

Chapters 5 and 6 focus on particular “outside the home” locations: work and school.Chapter 5 examines how schools provide access to computers and the Internet for students, enabling children of all socio-economic backgrounds to use these technologies.As a result, children and young adults are among the highest users of new technologies, integrating the Internet in their schoolwork and other activities.Chapter 6 focuses on how use at the workplace has affected the presence and use of computers and the Internet at home.

Of course, not all Americans are using computers or the Internet at high rates.Chapter 7 examines how one such group—those with disabilities—still trails behind the national average in terms of use.Chapter 8 discusses more generally the population that is not online and considers some possible reasons for their lack of connectivity.

Finally, Chapter 9 examines changes in Internet and computer use for subgroups of the population over time.Using a standard methodology to gauge inequality, our research shows that inequality among various groups is decreasing.As these trends continue, we expect that new information technologies will become more widely shared by an ever-expanding number of Americans.

Table 1-1.Internet Use by Percent of State Population

 

State
Total Population, Age 3+ (Thousands)
Percent Who Are Internet Users 

(90 Percent Confidence Interval)*

Alabama
4,271
43.3 — 49.0
Alaska
593
66.0 — 71.6
Arizona
4,641
50.4 — 55.8
Arkansas
2,544
41.4 — 47.1
California
33,108
50.9 — 53.3
Colorado
4,004
57.3 — 62.9
Connecticut
3,170
55.3 — 61.9
District of Columbia
509
42.0 — 48.6
Delaware
732
55.1 — 61.6
Florida
15,075
50.5 — 53.5
Georgia
7,550
47.7 — 52.8
Hawaii
1,150
47.6 — 54.1
Idaho
1,244
53.0 — 58.5
Illinois
11,486
49.5 — 53.0
Indiana
5,733
52.6 — 58.4
Iowa
2,769
55.3 — 61.2
Kansas
2,509
55.0 — 61.0
Kentucky
3,785
50.3 — 56.1
Louisiana
4,141
40.6 — 46.2
Maine
1,233
57.2 — 63.6
Maryland
5,115
58.4 — 64.3
Massachusetts
5,993
54.5 — 58.8
Michigan
9,553
54.6 — 58.2
Minnesota
4,742
60.7 — 66.2
Mississippi
2,642
38.9 — 44.7
Missouri
5,192
54.3 —60.3
Montana
866
54.7 — 60.4
Nebraska
1,632
52.4 — 58.4
Nevada
1,902
49.2 —54.9
New Hampshire
1,194
60.2 — 66.7
New Jersey
7,944
58.1 — 61.8
New Mexico
1,754
46.9 — 52.6
New York
17,510
51.6 — 54.3
North Carolina
7,200
45.0 — 49.3
North Dakota
591
53.4 — 59.5
Ohio
10,877
53.2 — 56.8
Oklahoma
3,161
46.8 — 52.5
Oregon
3,358
58.2 — 64.1
Pennsylvania
11,356
53.3 — 56.7
Rhode Island
943
53.3 — 60.0
South Carolina
3,728
44.6 — 50.7
South Dakota
690
55.9 — 61.6
Tennessee
5,209
49.5 — 55.5
Texas
19,576
49.7 — 52.6
Utah
2,061
58.7 — 64.0
Vermont
590
57.3 — 63.6
Virginia
6,653
55.7 — 61.2
Washington
5,661
58.3 — 64.2
West Virginia
1,712
43.9 — 49.5
Wisconsin
5,070
54.1 — 59.9
Wyoming
460
59.3 —65.2
* Specific point estimates are subject to sampling error (see Methodology Section).This Table reports the 90 percent confidence interval to avoid inaccurate and misleading rankings of states by Internet use point estimates.With a probability of 90 percent the “true” percent of Internet use falls within this range.



[1] For a more extensive discussion on the U.S. Census Bureau’s survey methods in the Current Population Survey Supplement, see the Methodology section at the end of this report.
[2] Households with at least one computer plus Internet connectivity total 53.0 million.A number of households also have more than one Internet access device.See Chapter 4 for a more detailed discussion.
[3] Other studies or reports that have identified this general trend among various countries include, but are not limited to, the Asian Pacific Economic Cooperation (APEC) Working Group on Telecommunications and Information (TEL), Interim Response of the TEL to Leaders’ Declaration Concerning Internet Issues, 24th Meeting, Jejii Island, Korea, Doc. No. DCSG/2, September 29, 2001 (www.apectelwg.otg/apec/atwg); Conference Board of Canada, Canada in 2nd Place on Connectedness Index, February 13, 2001 (www.conferenceboard.ca/press/2001/connectedness); International Telecommunication Union (ITU), World Telecommunication Development Report 2001, Geneva, ITU, 2001; OECD, The Digital Divide: Diffusion and Use of ICTS, DSTI/ICCP/IE (2000)/Final, January 2002.
[4] For additional information on household connectivity, see www.esa.doc.gov or www.ntia.doc.gov.These charts may be useful for international comparisons when households are the unit of measurement.